Privacy Policy

At Big Martz, your privacy is our priority. This policy outlines how we collect, use, protect, and handle your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you browse our site or place an order, we may collect the following:

  • Personal Data: Name, phone number, shipping address, email, and payment details.

  • Technical Data: IP address, browser type, device info, and pages visited.

  • Order Information: Products viewed, added to cart, and purchased.

2. How We Use Your Information

We use your information to:

  • Fulfill orders and process payments

  • Send order updates and promotional emails (optional)

  • Improve your shopping experience

  • Prevent fraud and ensure website security

  • Provide customer support via phone or WhatsApp

3. Sharing of Information

We do not sell or rent your personal data. We only share your details with:

  • Trusted delivery partners (to deliver your orders)

  • Secure payment gateway providers

  • Government authorities, if legally required

4. Cookies & Tracking

We use cookies to:

  • Improve site performance

  • Understand customer behavior

  • Show personalized content or offers

You can control cookies through your browser settings.

5. Data Security

We take reasonable precautions to protect your information. Our systems use SSL encryption and secure server technologies.

6. Your Rights

You can:

  • Request access to your data

  • Ask for corrections or deletion of your data

  • Opt out of promotional messages at any time

To make a request, contact us using the details below.

7. Updates to This Policy

We may update this Privacy Policy as our practices evolve. Any changes will be posted here with a revised date.

📬 Contact Us

If you have questions or concerns about this Privacy Policy, feel free to contact us:

Big Martz
📍 44 B.T. Road, Sodepur, Kolkata, West Bengal – 700115
📞 Call / WhatsApp: +91 7501759778
📧 Email: subhojeetbanarjee@gmail.com