Shipping Policy

At Big Martz, we are committed to delivering your orders safely, quickly, and efficiently across India. This policy outlines our shipping procedures and what you can expect when placing an order with us.

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🕒 Order Processing

• Orders are processed within 1–2 business days after successful payment.

• Orders placed on weekends or holidays will be processed on the next working day.

• Once dispatched, you will receive tracking details via SMS or email.

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📦 Delivery Time

• Estimated delivery time across most parts of India is 4–8 business days.

• Remote areas may require a little more time.

• We strive to ensure timely delivery, but delays may occur due to external factors like weather or courier issues.

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💰 Shipping Charges

• Free shipping may be available on selected products and promotional offers.

• Standard shipping charges (if applicable) will be clearly shown during checkout.

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📍 Delivery Coverage

We currently ship to all major cities and towns across India.
Please make sure your address and contact details are accurate for timely delivery.

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❗ Delivery Delays or Issues

If your package is delayed or arrives damaged, please reach out to our support team within 24–48 hours of delivery with relevant photos or order details.

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📬 Contact for Shipping Support

Big Martz
📍 44 B.T. Road, Sodepur, Kolkata, West Bengal – 700115
📞 Call or WhatsApp: +91 7501759778
📧 Email: subhojeetbanarjee@gmail.com

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